BankConductIndex

Firms › Callcredit Limited ›

Callcredit Limited

Financial Ombudsman decision DRN2712939 Upheld

Upheldoutcome, as published by the Ombudsman
£75redress stated in the decision
Fri Dec 15deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Data and privacy

In the Ombudsman’s words

Mr W complains that Callcredit Limited didn’t correct a problem with his credit file which he had reported to it previously.Credit file reporting
he says that it disclosed personal information to a debt collection company, I’ll call A, despite him raising a complaint about errors on his credit file.Data and privacy

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2712939.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.