Shire Leasing Plc
Financial Ombudsman decision DRN2703547 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Product mis-sold
In the Ombudsman’s words
Mr H says around 18 months after placing the order the software became outdated and he contacted the current creditor to upgrade the equipment. He was told that he could only upgrade by entering into a new lease agreement incorporating the amount outstanding under the original lease, which he was unwilling to do.Irresponsible lending
Mr H complains that two lease agreements he entered into were mis-sold because:Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2703547.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.