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UCB Home Loans Corporation Ltd

Financial Ombudsman decision DRN2676532 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Feb 19deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Product mis-sold

In the Ombudsman’s words

transferred the mortgage to interest-only in 2009 without ensuring she had the means to repay itIrresponsible lending
mis-sold the mortgage and a further advance to consolidate other debtsProduct mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2676532.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.