Santander UK Plc
Financial Ombudsman decision DRN2476820 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Mar 30deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Treatment in financial difficulty, Credit file reporting
In the Ombudsman’s words
no income and expenditure assessment was completed or others discussions had about repayment arrangementsTreatment in financial difficulty
Miss L complains that Santander UK Plc has recorded a default on her credit fileCredit file reporting
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2476820.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.