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Startline Motor Finance Limited

Financial Ombudsman decision DRN2460989 Upheld

Upheldoutcome, as published by the Ombudsman
£250redress stated in the decision
Fri Feb 08deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting

In the Ombudsman’s words

amend Mr M’s credit record to show the agreement as settled with no further money owed. For clarity any default or missed payments should be removed.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2460989.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.