MEM Consumer Finance Limited

Financial Ombudsman decision DRN2440846 Upheld

Upheldoutcome, as published by the Ombudsman

£800redress stated in the decision

Fri Sep 02deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

He says the loans weren’t affordable and he had to borrow increasing amounts to repay his debts.Irresponsible lending

He asks that interest and charges are refunded and the loans are removed from his credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2440846.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.