WDFC UK Limited

Financial Ombudsman decision DRN2417600 Upheld

Upheldoutcome, as published by the Ombudsman

£560redress stated in the decision

Sun Jul 29deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mrs J complains that WDFC UK Limited (trading as Wonga) was wrong to offer her loans.Irresponsible lending

Remove any negative information about loan 4 and the later loans from Mrs J’s credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2417600.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.