WDFC UK Limited

Financial Ombudsman decision DRN2392471 Upheld

Upheldoutcome, as published by the Ombudsman

£600redress stated in the decision

Wed Jul 06deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Product mis-sold

In the Ombudsman’s words

Remove from Mrs C’s credit file the top-up of 18 March 2013 and the subsequent loans.Credit file reporting

Mrs C complains that WDFC UK Limited (trading as Wonga) mis-sold her payday loans.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2392471.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.