1st Stop Recoveries Limited

Financial Ombudsman decision DRN2382147 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

£300redress stated in the decision

—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Miss M has complained that 1st Stop Recoveries Limited (“1st Stop”), who I understand are now called Clear Recoveries Limited, lent to her irresponsibly.Irresponsible lending

remove any adverse information about these loans from Miss M’s credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2382147.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.