Caversham Finance Limited

Financial Ombudsman decision DRN2366250 Upheld

Upheldoutcome, as published by the Ombudsman

£150redress stated in the decision

Sat Dec 12deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Credit file reporting

In the Ombudsman’s words

arrange a reasonable repayment plan for these without it affecting her credit file.Treatment in financial difficulty

If it’s recorded any adverse information on Miss M’s credit file about any possible defaults to date, it should remove these.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2366250.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.