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Omni Capital Retail Finance Limited

Financial Ombudsman decision DRN2337554 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Product mis-sold

In the Ombudsman’s words

Mr E complained to this service and said that he’d stopped making the loan repayments to Omni Capital so his account was in arrears and he wanted it to either refund all of his loan repayments or to take no further payments from him for the course;Treatment in financial difficulty

Mr E complains that an HGV driving course, that he paid for using a fixed sum loan agreement with Omni Capital Retail Finance Limited, was mis-sold to him.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2337554.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.