Coventry Building Society

Financial Ombudsman decision DRN2329527 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Oct 30deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Product mis-sold

In the Ombudsman’s words

They want a refund of some of the interest they’ve paidInterest and rates

Mr and Mrs J complain that Coventry Building Society told them their buy-to-let mortgage was mis-soldProduct mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2329527.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.