Paragon Bank Plc
Financial Ombudsman decision DRN2271201 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri May 22deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
He says, in summary, that the car’s MOT test history indicates that there was a problem with the wheel hub before the car was supplied to him and that the car was mis-sold to him because he was told that it had a clean bill of health.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2271201.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.