Instant Cash Loans Limited

Financial Ombudsman decision DRN2269956 Upheld

Upheldoutcome, as published by the Ombudsman

£500redress stated in the decision

Fri Oct 19deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr G complains that Instant Cash Loans Limited (trading as Payday Express) lent him money without first properly checking he could afford to repay it.Irresponsible lending

remove any adverse information recorded on Mr G’s credit file in relation to the loansCredit file reporting

Rules cited

FCA CONC (Consumer Credit sourcebook)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2269956.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.