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Elevate Credit International Limited

Financial Ombudsman decision DRN2253806 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr G complains that Elevate Credit International Limited (trading as Sunny) irresponsibly gave him loans which he couldn’t afford to pay back.Irresponsible lending

Remove all interest, fees and charges from the balance on any upheld outstanding loans, and treat any repayments made by Mr G as though they had been repayments of the principal.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2253806.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.