MEM Consumer Finance Limited

Financial Ombudsman decision DRN2184687 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

£1,000redress stated in the decision

Mon Dec 04deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mrs A complains that MEM Consumer Finance Limited (trading as Payday UK) gave her payday loans and an instalment loan without proper checks that they were affordable.Irresponsible lending

She also thought it should remove any related adverse information from Mrs A’s credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2184687.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.