Clear View Finance Limited

Financial Ombudsman decision DRN2052218 Upheld

Upheldoutcome, as published by the Ombudsman

£947redress stated in the decision

Wed Jul 29deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Complaint handling

In the Ombudsman’s words

Miss S has complained about Clear View Finance Limited’s handling of her debt management plan.Treatment in financial difficulty

Clear View agreed to make the settlement, but has failed to do so.Complaint handling

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2052218.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.