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Clydesdale Financial Services Limited

Financial Ombudsman decision DRN2034052 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Complaint handling

In the Ombudsman’s words

Mr D complains about the adverse information that Clydesdale Financial Services Limited, trading as Barclays Partner Finance, has recorded on his credit file.Credit file reporting

Barclays Partner Finance has apologised to Mr D for his difficulties in contacting it and its failure to respond to his June 2017 e-mail.Complaint handling

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2034052.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.