Amigo Loans Ltd

Financial Ombudsman decision DRN2011151 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Sun Apr 07deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Support for vulnerable customers

In the Ombudsman’s words

Mr O contacted Amigo to say that it had acted irresponsibly in allowing Mrs O to act as a guarantorIrresponsible lending

Mrs O told Amigo that she suffered from an anxiety conditionSupport for vulnerable customers

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2011151.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.