WDFC UK Limited

Financial Ombudsman decision DRN1996022 Upheld

Upheldoutcome, as published by the Ombudsman

£100redress stated in the decision

Tue Apr 07deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Miss W complains that WDFC UK Limited, trading as Wonga.com, acted irresponsibly by offering her a number of loans over a short period, which were unaffordable and caused a ‘cycle of debt’.Irresponsible lending

Remove information on her credit file relating to any loans taken out from June 2013 onwards (on the basis that they should not have been agreed)Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1996022.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.