Lloyds Bank PLC

Financial Ombudsman decision DRN1949624 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Sat Nov 09deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr B complains that Lloyds Bank Plc, rejected his loan applications unfairly because it wouldn’t take into account his personal pension fund as part of its affordability process.Irresponsible lending

And he was concerned about the negative impact the loan applications may have on his credit file.Credit file reporting

Rules cited

FCA CONC (Consumer Credit sourcebook)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1949624.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.