Lloyds TSB Bank Plc
Financial Ombudsman decision DRN1918516 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Product mis-sold
In the Ombudsman’s words
Mr J complains that Lloyds TSB Bank Plc was irresponsible in approving a consolidation loan that left him in a worse position than before.Irresponsible lending
He says he was mis-sold the loan as it was offered on a “buy now, pay later” basis so he could eventually transfer it onto his mortgage.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1918516.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.