WDFC UK Limited

Financial Ombudsman decision DRN1902845 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

£250redress stated in the decision

Mon Aug 14deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Miss S complains about payday loans she took out with WDFC UK Limited (trading as Wonga) which she says Wonga shouldn’t have given her because the loans weren’t affordable.Irresponsible lending

remove any adverse information recorded on Miss S’s credit file because of these loans.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1902845.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.