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Octopus Property Lending Ltd
Financial Ombudsman decision DRN1884666 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Apr 08deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
The essence of Mr and Mrs C’s complaint is that Octopus agreed to lend on the basis of a repayment strategy that was speculative and not credible. They say that by doing so, Octopus is in breach of the rules of mortgage regulation.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1884666.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.