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Kensington Mortgage Company Limited
Financial Ombudsman decision DRN1876640 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Jun 15deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr P has complained to Kensington Mortgage Company Limited that his and his late wife’s mortgage was mis-sold. He says no checks were carried out into how the mortgage would be paid after Mrs P retired so he believes the lender lent to them irresponsibly.Irresponsible lending
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1876640.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.