BankConductIndex

Firms › DSG Retail Limited ›

DSG Retail Limited

Financial Ombudsman decision DRN1813675 Not upheld

Not upheldoutcome, as published by the Ombudsman
£50redress stated in the decision
Thu Dec 14deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Product mis-sold

In the Ombudsman’s words

He wants reference to this agreement to be removed from his credit file.Credit file reporting
He says that the nature of the agreement was not explained to him.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1813675.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.