MEM Consumer Finance Limited

Financial Ombudsman decision DRN1793391 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Wed Mar 25deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Product mis-sold

In the Ombudsman’s words

wrongly registered defaults against her credit fileCredit file reporting

new rules had been introduced which limited the number of times a payday loan could be rolled over, and the total interest that could be chargedProduct mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1793391.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.