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Caledonian Consumer Finance Ltd

Financial Ombudsman decision DRN1792231 Not upheld

Not upheldoutcome, as published by the Ombudsman
£165redress stated in the decision
Mon Mar 01deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Product mis-sold

In the Ombudsman’s words

he also complains that the loan was unaffordable for himIrresponsible lending
nor am I persuaded that there’s enough evidence to show that he was unfairly pressurised into signing the documents, that the course or the loan agreement was mis-sold to himProduct mis-sold

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1792231.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.