NRAM Limited

Financial Ombudsman decision DRN1790186 Not upheld

Not upheldoutcome, as published by the Ombudsman

£150redress stated in the decision

Thu Nov 09deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Credit file reporting

In the Ombudsman’s words

Miss J complains about how NRAM Limited has dealt with some arrears on her loan.Treatment in financial difficulty

NRAM Limited should also remove all the negative credit markers placed on Miss J’s credit file in respect of this loan between May 2016 and November 2016.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1790186.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.