Active Securities Limited

Financial Ombudsman decision DRN1667943 Upheld

Upheldoutcome, as published by the Ombudsman

£35redress stated in the decision

Mon Jun 20deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr D complains that Active Securities Limited (trading as 24/7 Moneybox) gave him loans he couldn’t afford.Irresponsible lending

remove from Mr D’s credit file the default registration and any other information relating to the loan of 3 November 2012.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1667943.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.