Gain Credit LLC

Financial Ombudsman decision DRN1664528 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Sat Sep 28deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Identity checks and access

In the Ombudsman’s words

He wants to repay Lending Stream the money that was borrowed fraudulently and to have any reference to the loan removed from his credit file.Credit file reporting

Mr J complains that Gain Credit LLC (trading as Lending Stream) won’t treat a loan taken out by somebody else as fraud without the matter being referred to the police.Identity checks and access

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1664528.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.