National Westminster Bank Plc

Financial Ombudsman decision DRN1626392 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Apr 24deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr Y complains that National Westminster Bank Plc acted irresponsibly when it allowed him to use his overdraft in 2011.Irresponsible lending

Mr Y wants the bank to pay him substantial compensation and is unhappy that it will not remove the default from his credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1626392.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.