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Provident Personal Credit Limited

Financial Ombudsman decision DRN1482232 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr M complains that he was encouraged to take out multiple loans by Provident when agents visited his home. He says he was offered loans of up to £2500 but was under the impression that Provident could only lend up to £1000.Irresponsible lending

Remove any adverse information from Mr M’s credit file in relation to the 3 loans mentioned aboveCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1482232.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.