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Elevate Credit International Limited
Financial Ombudsman decision DRN1464876 Partly upheld
Partly upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Nov 11deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Credit file reporting
In the Ombudsman’s words
Ms W complains that Elevate Credit International Limited (trading as Sunny) lent to her in an irresponsible manner.Irresponsible lending
Remove any adverse information recorded on Ms W’s credit file in relation to the loans.Credit file reporting
Rules cited
FCA CONC (Consumer Credit sourcebook)
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1464876.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.