MEM Consumer Finance Limited

Financial Ombudsman decision DRN1415622 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Wed Mar 01deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr M has complained that MEM Consumer Finance Limited (trading as Payday UK) gave him a short-term loan he couldn’t afford to repay.Irresponsible lending

Mr M has since said that Payday UK has carried out an unauthorised credit search when he requested a statement of account in 2016.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1415622.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.