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Tesco Personal Finance Limited

Financial Ombudsman decision DRN1380841 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Support for vulnerable customers

In the Ombudsman’s words

Mr M complains that Tesco Personal Finance PLC have incorrectly recorded a default on his credit file.Credit file reporting

He said that by virtue of his financial and residential status, he was a vulnerable customer and that he had not been dealt with accordingly.Support for vulnerable customers

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1380841.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.