Active Securities Limited

Financial Ombudsman decision DRN1380217 Upheld

Upheldoutcome, as published by the Ombudsman

£550redress stated in the decision

Wed Dec 27deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr M complains that Active Securities Limited (trading as 247 Money Box) was irresponsible to continue to lend him money when he had insufficient disposable income and was using one loan to repay another.Irresponsible lending

Remove any negative information about the above loans from Mr M’s credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1380217.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.