Temple Finance Limited

Financial Ombudsman decision DRN1275754 Not upheld

Not upheldoutcome, as published by the Ombudsman

£34redress stated in the decision

Sun Aug 26deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty

In the Ombudsman’s words

Mrs J complains Temple Finance Limited (PerfectHome) applied payments to the wrong account and caused her to go into arrears.Treatment in financial difficulty

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1275754.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.