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North Yorkshire Mortgages Limited

Financial Ombudsman decision DRN1228284 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Product mis-sold

In the Ombudsman’s words

And they say that NYM is acting unreasonably by seeking to repossess the property when they’ve asked it to give them more time.Treatment in financial difficulty

Mr D and Mrs S complain that North Yorkshire Mortgages Limited mis-sold their interest only mortgage as it didn’t ask how they intended to repay the capital at the end of the term.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1228284.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.