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Mortgage Agency Services Number Five Limited
Financial Ombudsman decision DRN1188869 Partly upheld
Partly upheldoutcome, as published by the Ombudsman
£200redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr and Mrs J complain that Mortgage Agency Services Number Five Limited (“MAS”) wrote to them stating the interest rate which would apply to their buy-to-let mortgage after the expiry of a fixed rate, but now charges a higher rate.Interest and rates
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1188869.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.