Paragon Finance Plc
Financial Ombudsman decision DRN1167876 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Wed Oct 24deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Complaint handling
In the Ombudsman’s words
remove any negative entries in his credit recordsCredit file reporting
Mr T said he didn’t get the letter until this service sent it to him and wasn’t happy with how his complaint had been dealt with by IdemComplaint handling
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1167876.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.