Monkey Dosh Ltd

Financial Ombudsman decision DRN1132818 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Aug 26deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Complaint handling

In the Ombudsman’s words

Miss D complains that Monkey Dosh Ltd was wrong to lend her money. She says it didn’t check she could afford to repay the payday loans she borrowedIrresponsible lending

I find Monkey Dosh was slow to reply to Miss D’s complaint.Complaint handling

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1132818.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.