Lloyds Bank PLC

Financial Ombudsman decision DRN1095999 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Wed May 23deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Service failure

In the Ombudsman’s words

J complains that Lloyds Bank Plc (previously Lloyds TSB Bank Plc) went back on promises to provide it with business funding for a development project.Irresponsible lending

Lloyds has accepted some shortcomings in its service, for which it has offered a total of £1,150.Service failure

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1095999.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.