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Lloyds TSB Bank Plc

Financial Ombudsman decision DRN1026921 Upheld

Upheldoutcome, as published by the Ombudsman
£100,000redress stated in the decision
—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Interest and rates

In the Ombudsman’s words

failed to lend it over £550,000 as agreed but instead lent only £292,000Irresponsible lending
recalculate the interest charged on the loan of £292,000 from 23 December 2008 to 11 May 2011 at the rate of 2% over baseInterest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1026921.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.