1st Stop Recoveries Limited

Financial Ombudsman decision DRN0991225 Upheld

Upheldoutcome, as published by the Ombudsman

£100redress stated in the decision

Mon Nov 27deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Treatment in financial difficulty

In the Ombudsman’s words

Mr E complains that 1st Stop Recoveries Limited gave him a loan he couldn’t afford to repay.Irresponsible lending

Mr E has also complained about how 1st Stop dealt with him when he was in financial difficulty and trying to arrange a repayment plan for the loan.Treatment in financial difficulty

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0991225.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.