Santander UK Plc
Financial Ombudsman decision DRN0913737 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Sat Apr 13deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Service failure
In the Ombudsman’s words
Mr M complains that Santander UK Plc reported misleading information about a County Court Judgement (CCJ) on his credit fileCredit file reporting
Santander said that it agreed Mr M had been given poor service when he called to discuss his CCJ.Service failure
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0913737.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.