Experian Limited
Financial Ombudsman decision DRN0772904 Not upheld
Not upheldoutcome, as published by the Ombudsman
£50redress stated in the decision
Sun Aug 11deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Data and privacy
In the Ombudsman’s words
Ms H complains that Experian Limited has included incorrect data on her credit file.Credit file reporting
If Ms H has more general concerns about the way Experian processes data, she may want to raise this with the Information Commissioners Office (“ICO”).Data and privacy
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0772904.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.