Lloyds TSB Bank Plc
Financial Ombudsman decision DRN0759982 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Complaint handling
In the Ombudsman’s words
Mr K complains that Lloyds TSB Bank Plc pressurised him into taking out borrowing that he couldn’t affordIrresponsible lending
Mr K responded in summary to say that he disagreed as the loans were forced on him and that there was inconsistency in how we treated this complaint and another one.Complaint handling
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0759982.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.