Bank of Ireland (UK) Plc

Financial Ombudsman decision DRN0729441 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Tue Mar 14deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Complaint handling

In the Ombudsman’s words

Mr M felt this meant he should take steps to check his credit record and any information held about him with fraud prevention agencies.Credit file reporting

Mr M has complained Bank of Ireland (UK) plc gave him inconsistent information when they rejected his application for an AA credit card.Complaint handling

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0729441.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.