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Lloyds TSB Bank Plc

Financial Ombudsman decision DRN0645948 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Wed Jul 03deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting

In the Ombudsman’s words

Mr C complains that Lloyds TSB Bank Plc failed to update his credit file when he was discharged from his Trust DeedCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0645948.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.